Online Technical Writing:
Business Correspondence and Resumes

This chapter focus on business correspondence-general format and style for business letters as well as specific types of business letters. Specifically:

• Overview of business correspondence: format and style
• Inquiry letters
• Complaint and adjustment letters
• Application letters
• Resumes

You can access examples of these types of business correspondence from the individual sections in which they are discussed.

You can see a commercial offering of a wide variety of sample business letters at:

• http://www.LetterRep.com. A huge array of types of businessr-letter examples, including one for Mother's Day.
• Business Letter Writing. A useful site maintained by Patrick Burne, a retired business communication consultant.

Information and programs provided by [email protected].